FAQs

How long will it take to get my order?

Please allow up to 2 days of processing time, before orders are dispatched. Once payment has cleared, orders are packed, shipped and tracking is sent to you via email. You can also enter your order number here and get live tracking updates!

Do you offer Afterpay/Zippay?

As of right now we do not offer any split payment methods. Although we will be looking to introduce it in the near future!

What if I ordered the wrong size?

Returns

Items need to be returned within 14 days after delivery for an exchange. To be eligible for a return your item must be unworn with no perfurme scent or fake tan. All tags on & in it's original packaging.

Exchanges

We only replace items if they are damaged. For all exchanges email us at 1864thelabel@gmail.com

Do you offer FREE Shipping?

Yes we do offer FREE Shipping on orders over $150 AUD.

 

SHIPPING INFORMATION:

 

Please note the time frames below are estimated and act as a guide only.

All pricing is in AUD.

You can check the status of your order here

 

LOCATION SERVICE TIME FRAME
AUSTRALIA

STANDARD POST ($9.95)

EXPRESS POST ($14.95)

3-5 Business Days

1-3 Business Days
NEW ZEALAND

STANDARD POST ($20)

EXPRESS POST ($30)

10-20 Business Days

6 - 11 Business Days
REST OF WORLD

STANDARD INTERNATIONAL ($30)

10-20 Business Days